State Farm® Insurance Agent Jared Dean
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dan Williams
September 28, 2024
1
out of
5
rating by Dan Williams
"I believe it was 2011 when my wife and I first got our Auto policies with him. He was nice. Over the years we'd have annual checkups with his staff to revisit our policies (home and auto) and each time were promised excellent coverage as we wanted (almost) all options and are very prudent people who legitimately feel much better when they have a solid insurance policy. Finally have an accident, today, 9/27/24, and only **now** find out they failed to include rental coverage as part of our expensive 'all-inclusive' policy. Worse, we were promised a call back to arrange it and waited 3 hours. Called to ask on progress but it was now after 5PM so a national agent was left to break the news to us. The app, meanwhile, is down, so all the advice to track the claim through the app was useless. We were still just waiting there for State Farm's assistance like idiots. I shook Jared Dean's hand and told him what we wanted. More than a decade later and I find out I never had it. It feels like betrayal. Find a better agent if you're going with State Farm. We now have to deal with additional subrogation BS - exactly what a good policy, which I was led to believe I had, would avoid. One star."
We responded:
"Hello, Dan. Thank you for your feedback and for being a long-time customer. We sincerely apologize for any inconvenience caused. To clarify, we called you back on Friday, 9/27, and left a message. We followed up on Monday with both a call and an email to review your coverage and assist further. We spoke with you yesterday, and understand your frustration regarding the lack of rental car coverage. Unfortunately, it wasn’t included in your current policy. It was offered to add rental car coverage for future incidents, but you decided not to at this time. As we discussed, subrogation will be necessary, and we are here to assist you throughout the process. We appreciate the opportunity to serve you and are committed to resolving this situation for you. If you need further assistance, please don’t hesitate to reach out. Jared Dean - State Farm Insurance Agent"
Ajinkya Deshmukh
September 18, 2024
5
out of
5
rating by Ajinkya Deshmukh
"Needed to update the policy, called up the office, on the call itself Brennan updated the policy and gave me a good deal ! Found it really fast, convenient and satisfactory service"
We responded:
"Ajinkya, Thank you for sharing your experience! I'm glad Brennan could assist you with updating your policy quickly and efficiently. It's wonderful to know you found our service fast, convenient, and satisfactory. If you need any further assistance or have more questions, our office is always here to help. - Jared Dean - State Farm Insurance Agent, Portland, OR"
Jill Spitznass
September 13, 2024
5
out of
5
rating by Jill Spitznass
"Jared and his team (looking at you, Brennan!) are the BEST. They've helped me keep my auto & home plans strong and my premiums low for years. I also appreciate how quick they are to respond to every request."
We responded:
"Jill, thank you for your wonderful review! I'm glad to know that our team, especially Brennan, has been able to assist you with your auto and home plans. It's great to hear that our quick responses and efforts to keep your premiums low have been helpful. If you ever need anything else, don't hesitate to reach out. - Jared Dean - State Farm Insurance Agent, Portland, OR"
Julianne Ruth “Brainy Bee” Mara
August 22, 2024
1
out of
5
rating by Julianne Ruth “Brainy Bee” Mara
"Absolutely horrible customer service. They have overcharged me multiple times and refuse to do anything to help me. These people are criminals."
We responded:
"Hello Julianne. We understand your frustration and apologize for any inconvenience you've experienced. However, we’d like to clarify that when you contacted us on 8/21 about your tow bill, you didn't initially provide documentation, which delayed the process. Once we received the receipt on 8/23, we immediately uploaded it to our claims team and confirmed receipt to ensure your case was handled promptly. We have been in continuous communication and are actively working with the claims department to resolve this matter as quickly as possible. We’re here to support you and will continue to advocate for you throughout this process. Please reach out to our office for any further questions or assistance needed regarding this matter. - Jared Dean - State Farm Insurance Agent, Portland, OR"
Valerie W
August 20, 2024
5
out of
5
rating by Valerie W
"I highly recommend Brennan, and frankly, all of those who have provided prompt and accurate service to me over the years that I have been with State Farm. They are prompt, courteous, and patient with explaining the ins & outs of my policy."
We responded:
"Valerie, thank you for your kind words and for recommending Brennan and our team. I'm glad to know you've received prompt, courteous, and patient service over the years. We're always here to help with any questions about your policy. - Jared Dean - State Farm Insurance Agent, Portland, OR"
Melodee Whitson
August 17, 2024
5
out of
5
rating by Melodee Whitson
"Ramsay was a joy to work with. He is mailing me hard copies because I don't have access to a printer. I really appreciate that. Also, he is saving me money on a new insurance bundle with Auto and Renters."
We responded:
"Hey Melodee, Thanks for the awesome review! I'm happy Ramsay could assist you by mailing hard copies and helping you save money with the new Auto and Renters insurance bundle. We're here if you need anything else. - Jared Dean - State Farm Insurance Agent, Portland, OR"
Michael Boyd
August 16, 2024
5
out of
5
rating by Michael Boyd
"My experience was with Ramsey Allred and I found him to be an absolute pleasure he understood everything I needed The process went fast. He made me feel comfortable with the switch from another major company and I look forward to dealing with him in the future I'm brand new to the company and I hope that it is a positive relationship that I have with them but so far it's been five star thank you Ramsey for making my transition into State farm a wonderful experience"
We responded:
"Hey Michael, Thanks a lot for sharing your experience! I'm glad Ramsey could make your transition to State Farm smooth and comfortable. It's great to know that you're happy with the switch and that Ramsey was able to understand your needs. We're here to help with anything you need in the future. - Jared Dean - State Farm Insurance Agent, Portland, OR"
Ryan Retzlaff
August 1, 2024
1
out of
5
rating by Ryan Retzlaff
"He does absolutely nothing besides cash checks. His staff (besides 2 employees) are absolutely rude and very standoffish. Unless you want to upgrade your current insurance package... you get 5 star service. If not, best of luck to you."
We responded:
"Ryan, I'm sorry to hear about your experience as we strive to provide excellent service to all our clients. While I've entrusted my staff to make the best decisions for our customers, I want to make myself available to personally address your concerns and ensure we do better moving forward. Please reach out to me directly at (503) 222-6601."
Danelle Holloway
August 1, 2024
5
out of
5
rating by Danelle Holloway
"I spoke with Alex, and he was extremely helpful, patient and kind. He took his time with me going over all option. He even remembered me when I called back 2 months later. I highly recommend him if you are searching for a new policy."
We responded:
"Hi Danelle! I'm so glad to hear about your positive experience with Alex! It's wonderful that he was able to assist you with patience and kindness, and even remembered you after two months. We truly appreciate your recommendation. If you need any further assistance, don't hesitate to reach out! - Jared Dean - State Farm Insurance Agent, Portland, OR"
E. K.
August 1, 2024
5
out of
5
rating by E. K.
"I had spoken with Erin M W. last month regarding making my payment. She was helping out while my Agent was busy with another client. As it turned out this month Erin returned my latest phone call because I was updating some information. Sadly, I found out my Agent was no longer with Jared Dean State Farm (so) I asked Erin if she would be able to take me as her Client & she said , "yes". I felt an ease last month when discussing my State Farm business with Erin & I am glad we will be working together. I feel confident if I have anything that needs to be answered she will give me the best professional guidance she has and her kindness & positive attitude are a pleasure to be associated with!!"
We responded:
"Thanks for sharing your experience! I'm glad Erin has been able to assist you so well. Her professionalism and positive attitude are truly valued in our office. We're happy to have you working with her, and we're here for any questions or updates you might need in the future! - Jared Dean - State Farm Insurance Agent, Portland, OR"
Cathy Ramsdell
July 27, 2024
5
out of
5
rating by Cathy Ramsdell
"I was shopping around in May for Insurance quotes in order to be prepared once our renewal came up.. I spoke with a very nice young man.. After our conversation and a quote, we decided to table everything until my renewal date became closer.. Alex T reached out to me a few days ago and my husband and I decided to change to State Farm.. Alex was a joy to work with.. Very personable.. He was able to get us the same coverage at a sizable decrease.. Thank you Alex T.."
We responded:
"Hi Cathy! Thanks for sharing your experience! I'm glad Alex could assist you and your husband with your insurance needs and help you save money. We appreciate your trust in us and are here for any future questions or needs. Thanks again for choosing us! - Jared Dean - State Farm Insurance Agent, Portland, OR"
Joe Arnold
July 26, 2024
5
out of
5
rating by Joe Arnold
"Nikitia was so helpful! Thank you!"
We responded:
"Hey Joe, thanks for the awesome review! We're so glad our office could help you out! If you need anything else, feel free to reach out! - Jared Dean - State Farm Insurance Agent, Portland, OR"
Victoria Latini
July 23, 2024
5
out of
5
rating by Victoria Latini
"I had the pleasure of being assisted by Alex. I had minimal time to get this new insurance started. He was professional, polite, and efficient. I would highly recommend working with this gentleman. He will be receiving referrals from anyone I know looking for insurance. Thank you, Alex!"
We responded:
"Victoria, thanks a ton for your awesome review! I'm really happy Alex could assist you so efficiently and professionally. We’re grateful for your recommendations and referrals! If you ever need anything else, feel free to reach out. Jared Dean - State Farm Insurance Agent, Portland, OR"
Tim Harreld
July 18, 2024
1
out of
5
rating by Tim Harreld
"I have used State Farm in the past for auto and home insurance and had an ok experience. I ended up switching insurances due to pricing being better elsewhere. I ended up coming back to them for a requote because I figured I had a ok experience with them before, maybe their rates had gotten better. Their rates had indeed gotten better to match what I had been paying elsewhere. We gave them all of our information and told them about everything they would find when looking at driving records etc. I ended up agreeing to a full package of house, auto and even an umbrella policy which I paid for in-full for a year for the home owners and umbrella, 6 months for the auto. Unfortunately 1.5 - 2 months later, I got a phone call saying they needed to increase my auto rates (double the rate) when we had no accidents or tickets which should have caused an increase. They said they had reviewed our file further and said they had undercharged us from the beginning and we would have 2 weeks to find new insurance or accept the premium increase. Finding home insurance takes a decent amount of time to do with all the questions and hoops insurance companies ask. When it was getting close to the deadline, we said ok we will pay the higher premium on a monthly basis until we have time to finish requoting everything. State Farm then said oh sorry we didn't have our quote correct for the new rates and proceeded to give us an even higher rate. At this point, we are wondering how can this be so unprofessional. Give me a rate and if I agree to it and pay it, stick to it. After escalating this issue and really getting nowhere (apparently State Farm branch managers dont have time to deal with minor issues like this), I was told everyone that needed to be was aware of the issues and that coaching would be done to the agent that quoted me the policy. They had no regard for the time wasted getting this policy setup and then quoting new policies elsewhere after I already had a bound contract with them. Safe to say, we ended up switching insurance companies and are back at the normal rate we had been seeing. I would recommend using someone else for insurance that can give you straight information from the start and their management isn't so tone-deaf to their actions. This is one of those cases where 0 stars would be a more appropriate rating."
We responded:
"Hi Tim, thank you for sharing your detailed experience with us. I'm truly sorry to hear about the issues you faced with your auto, home, and umbrella policies. Your feedback is invaluable, and I understand how frustrating it must have been to deal with unexpected rate changes and the time-consuming process of finding new insurance. We strive to provide accurate quotes and professional service, and it's clear we fell short in your case. I apologize for any inconvenience caused and assure you that we are taking your feedback seriously to improve our processes and communication. If you have any further questions or need assistance in the future, please don't hesitate to reach out to our office. We appreciate your feedback and the opportunity to address your concerns. Best regards, Jared Dean - State Farm Insurance Agent, Portland, OR"
Robert Gold
June 21, 2024
5
out of
5
rating by Robert Gold
"Adam was excellent in assisting me with insurance needs. Spent lots of time addressing my concerns"
We responded:
"Robert, I'm pleased to hear that Adam provided excellent assistance with your insurance needs and took the time to address your concerns! We're grateful for your positive feedback and look forward to assisting you further. Thank you for choosing our office for your insurance needs! - Jared Dean, State Farm Insurance Agent, Portland, OR"
Michael Hemming
June 10, 2024
5
out of
5
rating by Michael Hemming
"Always very quick to respond and excellent customer service. Would definitely recommend to others."
We responded:
"Michael, I'm overjoyed to hear you found our customer service quick and excellent! Thank you for recommending us to others. We're grateful for your positive feedback and look forward to assisting you further. Jared Dean - State Farm Insurance Agent, Portland, OR"
Bikas Tomkoria
June 7, 2024
5
out of
5
rating by Bikas Tomkoria
"After purchasing a new home, Sarah helped me to finalize my new home insurance policy and complete a full review of all my policies at State Farm to ensure I had the most appropriate coverage for my needs. She answered all my questions about each of my policies and found me ways to optimize my coverage."
We responded:
"Bikas, I'm thrilled that Sarah provided you with exceptional service in finalizing your new home insurance policy and optimizing your coverage! We're pleased to have met your needs and answered all your questions. Thank you for choosing our office for your insurance needs! Jared Dean - State Farm Insurance Agent, Portland, OR"
Carley Holcomb
June 6, 2024
5
out of
5
rating by Carley Holcomb
"Very helpful and patient, signed up for my first car and rental policy on my own through Alex with this agency. Definitely recommend!"
We responded:
"Carley, I'm glad you found Alex to be very helpful and patient while setting up your auto and renters policy! We're pleased to have provided you with a positive experience and appreciate your recommendation. If you ever need assistance in the future, our office is here for you! - Jared Dean - State Farm Insurance Agent, Portland, OR"
misty thomason
June 5, 2024
5
out of
5
rating by misty thomason
"I had all my dealings with Ramsey Allred and he was amazingly patient and helpful. Definitely only want to talk to him for my insurance needs as I know he will do his best to help as much as he can. I'm going to tell everyone to call and ask for him!"
We responded:
"Misty, your feedback is truly appreciated! I'm pleased to hear that Ramsey provided you with patient and helpful service. We're grateful for your recommendation and look forward to assisting you with all your insurance needs in the future! - Jared Dean - State Farm Insurance Agent, Portland, OR"
Tim Timmins
May 22, 2024
5
out of
5
rating by Tim Timmins
"Nikita's is easily the best experience I have had since being handed off to the Jared Dean agency."
We responded:
"Tim, we're thrilled you had the best experience with Nikita! We're pleased to hear you found our service exceptional. Our team is grateful for your positive feedback and looks forward to assisting you further. - Jared Dean - State Farm Insurance Agent, Portland, OR"
Dan Hassler
May 17, 2024
5
out of
5
rating by Dan Hassler
"Sarah C helped me out big time. Excellent member of your team!"
We responded:
"Dan, I'm thrilled to hear about the excellent assistance you received from Sarah! Your satisfaction is our top priority, and we're grateful for your positive feedback. If you ever need further help, feel free to reach out anytime! - Jared Dean - State Farm Insurance Agent, Portland, OR"
Nathan Rane
May 15, 2024
5
out of
5
rating by Nathan Rane
"Michelle from phone customer support provided the most helpful and kind customer care experience I have received in the auto industry. Two thumbs up!"
We responded:
"Michelle, I'm thrilled to hear about the exceptional care you received from our phone customer support! Your satisfaction is our top priority, and we're grateful for your kind feedback. We're here for all your auto insurance needs whenever you need us! - Jared Dean - State Farm Insurance Agent, Portland, OR"
Debbie Behrendt
May 14, 2024
5
out of
5
rating by Debbie Behrendt
"I originally came to State Farm because they were the only ones to give me full coverage on my Kia Soul. Since then I have had several different vehicles and they have always gone above and beyond to see that my needs are met. I highly recommend them as an insurance agency for vehicles and for home insurance as they definitely have their customers wants and needs as a priority."
We responded:
"Debbie, we're thrilled to hear about your positive experiences with our office! We're pleased to have provided you with full coverage for your vehicles and home insurance. Your satisfaction is our priority, and we're grateful for your recommendation. If you ever need assistance, we're here for you! - Jared Dean, State Farm Insurance Agent, Portland, OR"
Predrag Korkman
May 11, 2024
5
out of
5
rating by Predrag Korkman
"The are the best"
We responded:
"Predrag, it's fantastic to hear about your positive experience with Ramsey! If you ever need assistance in the future or have any questions, don't hesitate to reach out. We are here to help!"
Vincent Lancisero
May 7, 2024
5
out of
5
rating by Vincent Lancisero
"Dani Craughan was very helpful and handled everything with no problems, she was also easy to deal with very professional."
We responded:
"Vincent, I'm thrilled to hear that Dani provided you with such professional and seamless service! We're pleased that she made your experience easy and handled everything with no problems. Thank you for your kind words, and we're grateful for the opportunity to assist you with your insurance needs. If you ever need anything in the future, please don't hesitate to reach out! - Jared Dean - State Farm Insurance Agent, Portland, OR"