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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Luke Souter

February 7, 2026

5  out of  5
rating by Luke Souter
"I'm reviewing Ryan Diffenbaugh specifically. He is the goddamn man. Nobody likes insurance BS. Nobody wants to have to set this up, waste the time out of a business day, etc. If you don't want to waste your time, pray you get Ryan on your end. I was really dreading having to set up a bunch of new insurance plans under a pretty intense work schedule but he was willing to work through it and called at our exact scheduled time on the minute with all the info I needed immediately prepared. Complete professional, highly recommend this insurance office to anyone moving to Portland or looking to compare their plans."
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Matt Cline

February 5, 2026

5  out of  5
rating by Matt Cline
"Working with Ryan Diffenbaugh on a commercial policy was an amazing experience! TEN STARS! Ryan was so helpful, so prompt, and just an awesome guy. I’d imagine Jared Dean is pretty good too, but work with Ryan if you can!!"
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Anastasia Blinkova

January 31, 2026

5  out of  5
rating by Anastasia Blinkova
"We are incredibly happy with the service we received from Ryan Diffenbaugh. He helped us find the best possible insurance offer, and it truly felt like a great deal for us. Ryan was professional, patient, and very easy to communicate with. He took the time to explain all the details, answered every question clearly, and guided us through the entire process step by step. We felt fully supported and confident in our decisions. We highly appreciate his help, responsiveness, and attention to detail. Excellent customer service and a great experience overall — we would definitely recommend Jared to anyone looking for a reliable and knowledgeable insurance agent!"
We responded:
"Thank you, Anastasia! I'm glad to hear that we could assist you in finding the right insurance offer. It's wonderful to know you felt supported and confident throughout the process. Your recommendation means a lot to us. If you ever have more questions or need further assistance, feel free to reach out!"
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Izzy Biehl

January 29, 2026

5  out of  5
rating by Izzy Biehl
"Had such a great experience with Ryan, he was never pushy, and was so informative! He took his time and made sure I really understood all the terminologies and what I was getting charged for. On top of that I really appreciated his hospitality and genuine demeanor. Thank you Ryan for all your help"
We responded:
"Thank you, Izzy! I'm delighted to hear about your positive experience with Ryan. It's wonderful that he was able to provide clear explanations and make you feel comfortable throughout the process. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Andy P

January 27, 2026

5  out of  5
rating by Andy P
"Worked with Ryan on getting a home and auto policy. He was very helpful and patient, would definitely recommend him with any needed help."
We responded:
"Thank you, Andy! I'm happy to hear that Ryan was helpful and patient while assisting you with your insurance needs. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out!"
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Deborah Ivanoff

January 24, 2026

5  out of  5
rating by Deborah Ivanoff
"Ryan was an absolute dream to work with. He really got where I was coming from, answered all my questions, didn't assume that I knew something, but never insulted my intelligence. I'm feeling very grateful. His follow up was fast and efficient. He did everything he said he was going to more quickly than he said he would. Great to deal with a real person. Even better to deal with someone who really understands how to provide excellent customer service. Thanks again Ryan!"
We responded:
"Thank you, Deborah! I'm delighted to hear about your positive experience with Ryan. It's wonderful to know he provided the excellent service you deserve and made the process smooth and efficient. We appreciate your feedback and are here for any future needs you may have. Let us know if there's anything else we can do for you!"
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Fiona M

January 23, 2026

5  out of  5
rating by Fiona M
"Called today to renew my auto-policy, and I can say that Alyssa made it such a breeze! Was very kind and communicative via text before the call, and was awesome when we talked today! Helped me through all of my questions and concerns as someone who is a bit newer to this process. Seriously one of the best customer service experiences I’ve ever had! All the accolades to her - if I needed any more reassurance to stick with State Farm, it was this! Thank you!! :)"
We responded:
"Thank you, Fiona! I'm happy to hear that Alyssa made your policy renewal process smooth and enjoyable. Our team is dedicated to providing excellent service, and it's great to know Alyssa was able to assist you so effectively. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Michael Easley

January 14, 2026

5  out of  5
rating by Michael Easley
"Had to cancel my renters insurances because I moved houses (and I had been paying for my old place for a couple of months), and Emma happened to give me a call today and it worked out perfectly that I could cancel over the phone. Super sweet interaction and she refunded me for the couple of months that I paid for without me asking! 10/10 Thanks Emma :)"
We responded:
"Thank you, Michael! I'm happy to hear that Emma was able to assist you with canceling your renters insurance so smoothly. It's great to know that her proactive approach made the process convenient for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Linda Dies

January 9, 2026

5  out of  5
rating by Linda Dies
"I just met with Brennan, the Customer Relations Representative, he was very patient as we went through all the policies together."
We responded:
"Thank you for your review, Linda! I'm happy to hear that Brennan provided you with the patience and support you needed while reviewing your policies. Our team is dedicated to offering thorough and attentive service. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Isaiah Herring

January 3, 2026

5  out of  5
rating by Isaiah Herring
"Super happy with my insurance as a new driver, the price I got is amazing and I'm stoked so thank you Alyssa you get 10/10 points from me. Great at explaining and being patient with me when I didn't quite understand or know."
We responded:
"Isaiah, thank you for sharing your experience! I'm glad to hear that Alyssa was able to assist you so effectively and that you're satisfied with your insurance as a new driver. We appreciate your feedback and are here to help with any questions you might have in the future. Thanks for choosing us!"
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Craig Bainter

December 18, 2025

5  out of  5
rating by Craig Bainter
"This insurance agency goes out of its way to help people. I first heard of them from them reaching out to me to save me money on insurance. Alyssa helped me set up a wonderful policy. I highly recommend this agency"
We responded:
"Thank you, Craig! I'm happy to hear that Alyssa was able to assist you in setting up a great policy. We always aim to provide helpful service and are grateful for your recommendation. If you ever need anything else, feel free to reach out!"
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Lauren Marie

December 10, 2025

5  out of  5
rating by Lauren Marie
"I’ve had a really rough time with insurance companies after my car accident. Alyssa was so nice and caring and helpful for me to get back onto insurance efficiently when I made the switch from progressive which im so happy I did! I’m paying a really great rate now and appreciate the kind customer service you don’t usually get from insurance companies. Thank you!"
We responded:
"Thank you, Lauren Marie! I'm glad Alyssa could assist you during such a challenging time and help you transition smoothly. It's wonderful to know you're satisfied with your rate and the service you received. If you need anything else, feel free to reach out!"
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Jim Kotchik

December 9, 2025

5  out of  5
rating by Jim Kotchik
"Brennan jumped right in on my auto claim inquiry, researched my issue and responded promptly. I am very pleased!"
We responded:
"Thank you, Jim! I'm happy to hear that Brennan was able to assist you quickly with your claim inquiry. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Broos Nemanic

December 3, 2025

5  out of  5
rating by Broos Nemanic
"Customer service is consistently great. In particular I was speaking with Michelle S. today - she has the perfect blend of friendliness and professionalism! Edited on Dec 20225 to include another good interaction Spoke with Derek Glowacz to cancel ins on a car I have not driven in 6 years! Derek was charming and friendly and gave zero pushback."
We responded:
"Thank you for the shoutout for Michelle! She is a great part of our team and we're happy to hear she was able to assist you with your insurance needs."
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Daniel Duvall

November 17, 2025

5  out of  5
rating by Daniel Duvall
"Sarah C. called me, I normally dread insurance calls. This call was very pleasant. Sarah took the time to explain how I coukd take the opportunity to add value to my policy, and somehow even saved me money. Sarah was delightful, and obviously well aligned with State Farm's vision of improving customer experiences."
We responded:
"Thank you for your review, Daniel! I'm happy to hear that Sarah made your experience enjoyable and informative. It's great to know she was able to assist you in enhancing your policy while also saving you money. Our team is dedicated to providing excellent service, and your feedback is appreciated. Let us know if there's anything else we can do for you!"
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Travis Wyatt

November 11, 2025

5  out of  5
rating by Travis Wyatt
"I can't say enough great things about this office. Rachel was the one who primarily helped me. Adding a person and vehicle to my policy was beyond easy. Normally insurance phone calls are a nightmare but Rachel made the process painless. Every time I've contacted this specific state farm office the service is outstanding. And the follow up is great too. I've never left a review for a insurance company because they've never been good. Again thanks to Rachel and this state farm office."
We responded:
"Thank you, Travis! I'm really happy to hear about your positive experience with our office and Rachel's assistance. We strive to provide outstanding service every time, and your feedback means a lot to us. If you ever need anything else, feel free to reach out!"
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Philippe Samama

November 6, 2025

5  out of  5
rating by Philippe Samama
"Worked with Ryan Diffenbaugh on a quote for auto and homeowner policies. In the end, I didn't choose State Farm because of my specific needs, but the interaction was pleasant nonetheless."
We responded:
"Thank you, Philippe, for sharing your experience! I'm glad to hear that Ryan provided a pleasant interaction while discussing your insurance needs. If there's anything else we can assist you with in the future, please feel free to reach out."
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Brendy Hale

November 4, 2025

5  out of  5
rating by Brendy Hale
"Emma helped me bundle renter and auto, and was so friendly during the process. Shouts out to A+ customer service and savings!"
We responded:
"Thank you, Brendy! I'm happy to hear that Emma provided such friendly service while helping you with your insurance needs. We appreciate your kind words about our customer service and are glad you found savings with us. If you need anything else, feel free to reach out!"
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Mohamad Ganji

October 30, 2025

1  out of  5
rating by Mohamad Ganji
"I was with this agent for 2 years. Very responsive when starting a new policy but if you want to cancel that’s another story. I spent a few days calling and trying to cancel a policy. After realizing I am waisting my time I changed my agent and were able to do it in less than an hour."
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Danielle

October 24, 2025

5  out of  5
rating by Danielle
"Derek is awesome! I have been a complete headache to deal with the whole time I've been working with him, and he's still maintained his composure and been very professional. Thanks for putting up with me, Derek!"
We responded:
"Thank you, Danielle! I'm happy to hear that Derek has been able to assist you with professionalism and patience. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Scott Owen

October 22, 2025

5  out of  5
rating by Scott Owen
"Had an incredible experience with this State Farm Team! Ryan D. went out of his way to help me get the lowest rate possible (better than all the other competitors), while being super personable and professional! I will not be looking for insurance anywhere else going forward, thank you!!!!"
We responded:
"Scott, thank you for sharing your experience! I'm happy to hear that Ryan D. provided such excellent service and helped you find a great rate. We appreciate your trust and are here for any of your insurance needs. Let us know if there's anything else we can assist with!"
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Brandon Hohengarten

October 9, 2025

5  out of  5
rating by Brandon Hohengarten
"Worked with Nik G to get a new quote, and he even helped me get a bundle put together that got me a great price way below other competitors. Super professional, very friendly."
We responded:
"Thank you, Brandon! I'm happy to hear that Nik was able to assist you with a new quote and bundle that offered you a competitive price. It's great to know you found the service both professional and friendly. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Daniel Glynn

October 8, 2025

5  out of  5
rating by Daniel Glynn
"Derek helped my wife and I bundle our renter’s and car insurance in a single 15 minute phone call. He made the process easy and gave us peace of mind. Bonus points for a low quote"
We responded:
"Thank you, Daniel! I'm happy to hear that Derek was able to assist you and your wife efficiently. It's great to know the process was smooth and provided you with peace of mind. If you have any more questions or need further assistance, feel free to reach out!"
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Katy Kaufman

October 7, 2025

5  out of  5
rating by Katy Kaufman
"Ryan Difffenbaugh did an excellent job of helping me out, I have great insurance now."
We responded:
"Thank you, Katy! I'm happy to hear that Ryan provided you with excellent assistance and that you're satisfied with your insurance. Our team is dedicated to offering top-notch service. If you have any questions or need further assistance, feel free to reach out anytime. We’re here to help!"
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sylvia peters

October 2, 2025

5  out of  5
rating by sylvia peters
"Great service"
We responded:
"Sylvia, I'm glad you had a great experience with our service! Your feedback means a lot to us. If you ever need any further assistance, we're here to help. - Jared Dean - State Farm Insurance Agent, Portland, OR"